Today’s Business Tip is from …
Don Miguel Ruiz
Miguel Ángel Ruiz Macías (born August 27, 1952), better known by his pseudonym as Don Miguel Ruiz, is a Mexican author of Toltec spiritualist and neoshamanistic texts. His work is best-received among members of the New Thought movement that focuses on ancient teachings as a means to achieve spiritual enlightenment. Ruiz is listed as one of the Watkins 100 Most Spiritually Influential Living People in 2014.
“Don’t Make Assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With just this one agreement, you can completely transform your life.”
Don Miguel wrote one of the most popular contemporary Spiritual books: The Four Agreements.
The quote above is an explanation of his third agreement: Don’t make assumptions. Along with the obvious (and humorous definition), assumptions cause misunderstandings, false judgments and, ultimately, extra drama that we don’t need in our lives.
So how does this translate into life and business? When a customer has a problem, listen to them first and don’t assume you know the answer to their problem before they tell you or that they are wrong before you know the complete story.
Like Don Miguel says, ask the questions that need to be asked and express what you want rather than making assumptions about a situation.
And I agree, not making assumptions can be life transforming!!
I will close with this thought from Don Miguel:
“When we believe in lies, we cannot see the truth, so we make thousands of assumptions and we take them as truth. One of the biggest assumptions we make is that the lies we believe are the truth!”