Category: General Business Tips

Dealing with Customer Complaints

Dealing with customer complaints with both retail and wholesale customers is a skill that is easily learned.  Personally, I learned good customer service over the years from my experience in working with customers in many different scenarios:  retail store management,…

Copyright Infringement

Copyright infringement is a serious problem for the crafting/artisan community.  Discussions come up frequently on discussion boards, Facebook and artisan communities on the best way to deal with copyright infringement. A copyright, according to Wikipedia, “is a legal concept, enacted…

Do You Know You are Valuable?

Last night I listened to a webinar by Nancy Marmolejo of T.A.G. (Talent and Genius).  Nancy is a marketing strategist who  teaches coaches and consultants how to get more clients.  I have been following Nancy for awhile, but this is…

Email Marketing

Having customer email lists and sending our timely email messages can be a profitable way to keep in touch with your customers.  Since I have semi-retired, 90% of my business is done through email marketing and websites.  I still do…

Manifesting Your Vision

In my last post we talked about using intentions rather than resolution in planning for 2014. But how do we set our intentions and where do we go from there?  I like the list, or procedure, for setting intentions as…

Resolutions or Intentions?

Do you make resolutions or do you set personal or business intentions?  As the old saying goes, most resolutions are ‘out the window’ by the end of January.  But how about intentions? I love what Raylene Ewing, practitioner of our…

Top Posts for 2013

At the end of the year at hand, I enjoy checking my stats wondering how my sites are viewed; what posts were most popular; and determine where I want to focus my attention in the coming year. WordPress tells me…