You may have not heard that our home burnt to the ground, due to a wildfire, on Labor Day, Sept. 7th. This is my fire story. Labor Day will be permanently etched in my mind as the most frightful event…
My Fire Story
Category: Producers & My Stories
The Art of Dealing with Impolite People
I am sure that you, just as we all, have dealt with impolite people. As a former sales rep, I learned very early to deal with this appropriately and move on. I especially remember one buyer who insisted I make…
Fix Problems — Don’t Blame Others!
Mistakes and problems happen often — No matter how careful we are, things sometimes just don’t work out the way we expected. Often, the mistakes are not our fault, but the customer does not know or care about whose fault…
Change
Change is always challenging for me. But, as I get older, I realize that my attitude has more to do with whether change is hard or not. If I decide it is a good thing, I go with the flow. …
Etsy Wholesale Platform Closing
Etsy is closing their Wholesale platform effect July 31, 2018! Kruti Patel Goyal, the General Manager of Seller Services at Etsy, says the platform will remain active through the end of June. After that, it will no longer accept wholesale…
Etsy Wholesale Update, #2
I have been following the Etsy Wholesale option to see how their system is working for professional crafters. If you read my previous post on Etsy in September of 2013, you will remember that I was turned down for their…
Are my Own Insights Enough?
I received a unsubscribe to my newsletter list earlier this week. My email providers allows a place for unsubscribers to list why they have unsubscribe. Many folks just get too many emails, no long find my newsletter valuable … and…
Idaho Candle Company on KickStarter
You have probably heard of crowdfunding to grow your business — but wondered how or if it works for small businesses. My friend and Idaho Gift Wholesale vendor partner, Rebecca McLenna, Vintage Candles Unwined, created her own KickStarter project. She…
Personal Update
You probably noticed that I missed my usual posting day yesterday. Schedules are good for me, so I rarely miss one, but this last week has been very different! I am having trouble concentrating on Selling Wholesale — so rather…
Dealing with Customer Complaints
Dealing with customer complaints with both retail and wholesale customers is a skill that is easily learned. Personally, I learned good customer service over the years from my experience in working with customers in many different scenarios: retail store management,…
Update on my 3DCart Website
As you probably remember from my earlier posts, I am in the process of migrating my product based websites to 3DCart. With all the extra features on 3DCart, the time and effort was worth it! In November of last year,…
Producer Profile: Maui by Design
Who can we learn the most from when starting and growing our product based business? Those who have been successful before us, of course! With that note in mind, I am starting a series of posts on Mastermind Members and…