Tag: customer service

Dealing with Difficult Customers

Dealing with difficult customers is part of having and doing business with the public.  There is no way around it  — we all have horror stories concerning difficult customers.  I have a few concerning difficult vendors as well!! Sometimes, for…

Dealing with Customer Complaints

Dealing with customer complaints with both retail and wholesale customers is a skill that is easily learned.  Personally, I learned good customer service over the years from my experience in working with customers in many different scenarios:  retail store management,…